ROCKFORD, Ill. (WIFR) – United Way of Rock River Valley reminds everyone to take precautions against exposure to cold weather.
Residents can call 2-1-1 or text COLD to 51555 for a list of regional warming centers and emergency shelters in Boone, Lee, Ogle, Stephenson and Winnebago counties.
United Way 2-1-1 operators are ready to respond to incoming calls 24 hours a day, 7 days a week for winter weather related resources.
Trained call specialists quickly assist the callers’ needs and refers them to the help they seek.
The 2-1-1 phone system launched in August 2012 and offers free information and referrals on a number of services including health resources, elderly care, utility assistance, job training programs, and financial literacy.
All calls are confidential and the 2-1-1 network supports several languages including Spanish and Mandarin Chinese.