Police warn Netflix users of suspicious scam email

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ROCKFORD, Ill. (WIFR) -- Police have warned Netflix users to keep an eye out for fake emails connected to a scam.

The email requests personal information, claiming the user's account is on hold because Netflix is "having some trouble with your current billing information." It asks the user to click on a link to update their payment method.

One Ohio police department posted a warning earlier this month, considering the email a phishing attempt to gain financial information.

Police say if you are unsure if the email is legitimate, "contact the source of the email by another method that you trust to make sure your accounts are maintained. Don't click the links. The links could also be a way to install malware on your computer."

Netflix echoes the same message on its support website​: "Never enter your login or financial details after following a link in an email or text message. If you're unsure if you're visiting our legitimate Netflix website, type www.netflix.com directly into your web browser."