Internet and cable outage affects Rockford, Freeport-area Comcast customers

Published: Jan. 1, 2022 at 4:16 PM CST
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ROCKFORD, Ill. (WIFR) - Several area Comcast customers welcome the new year with a cable and internet outage.

Sometime after 1 p.m. Saturday, a fiber cable was cut between Rockford and Freeport, according to a Comcast customer service representative. They say the cut is significant and could take several hours to repair.

Several Comcast residential customers reported to 23 News that they were told service many not be back on until early Sunday morning.

We’ve reached out to officials with Comcast in Rockford but have not received an update.

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