QUINCY, Ill. (AP) -- A pilot program has started in western Illinois to help patients who often call ambulances for chronic or non-emergency services.
The Quincy Herald-Whig reports that Adams County is trying out the EMS Patient Navigator program. It launched this week. The goal is to direct patients to other resources that would be better than calling an ambulance.
It's a two-year program paid for with a $30,000-per-year state grant.
Paul Davis is director of Adams County Ambulance Services. He says some patients call ambulances because they have no other health care access.
Under the program, the health department has a registered nurse coordinate with social service agencies or primary care providers to help patients. Davis says if paramedics or EMTs receive multiple calls they will report it to the nurse.