ROCKFORD (WIFR) -- Imagine you try to file your taxes and the IRS won't let you because someone else has already used your social security number.
Morgan Hanneman tried to electronically file her federal taxes last week, but the computer wouldn't let her. It said someone else had used her social security number to file three days earlier.
When she tried to contact the IRS and explain the situation they wouldn't tell her anything--not even if her three-year-old son had been claimed as a dependent. She doesn't know how someone got her information, but she had to cancel all of her credit cards just in case and freeze her accounts. She has spent hours on the phone trying to sort things out, but hasn't gotten any answers.
Hanneman said, "When you e-file you have to have your PIN number or your last year's gross income, adjusted gross income, someone had to of had that to file my taxes."
Morgan was expecting nearly $5000 back; she planned to use that money to pay for her upcoming wedding in May. The IRS won't tell her how long it could be before everything gets sorted out.