UPDATE: Water Main Break Disrupts Service in Rockford


UPDATE: City water crews have isolated the area affected by the water main break to
the area along Tay Street from roughly Cedar Street to the North and Curve
Street to the South. Some areas of Corbin may also be affected. All other
areas previously affected by the break should see a return to normal service

Water crews will continue working through the night to repair the break.
Residents in the affected area will be notified through reverse 911 of any
additional changes to their water service.

Customer Service questions may be directed to 815-987-5712. Call volume is
expected to be high so hold-time may be lengthy.

Thank you for your patience.


The City of Rockford has experienced a water main break which may significantly impact services on the city's west side and the Sinnissippi Park area. Water customers in this area may experience a disruption of services as crews work to repair the break. Public Works Director Tim Hanson anticipates that repairs could take twelve (12) hours.

Citizens may call 815-987-5712 for Customer Service. Call volume is expected to be high so hold-time may be lengthy. Customers are advised to monitor the media for any updates in water service.

We appreciate your patience as we work to return your water service.

ROCKFORD (WIFR) -- After a water main break that affected dozens of families on Rockford’s west side, we’re told everyone should have water at this time. However, the blocks from Tay St and S. Avon Street and Cedar St. to Selden St. are currently under a boil order.

The break happened around 5:30 last night near the city's Stanley Street Water Station. We're told crews removed an 80-year-old pipe and finished installing a new one early this afternoon. Public Works Director Tim Hanson says the city will do some sampling over the next 24 hours to make sure the water is safe to drink.

ROCKFORD (WIFR) -- The safety of our drinking water is being called into question, after a major water main break in Rockford.

The water main break happened at about 5:30 p.m. Wednesday near the intersection of Tay and Cedar Streets. The location of where families were facing water problems seems to be sporatic. The City of Rockford hasn't been able to specifty on the number of homes effected. Public Works Director Tim Hanson says crews will be working all night to repair the break.

"There will be a boil order for those folks that have their water off now.However, after we get the main break fixed, we will take a sampling of that water and go door to door to let people know that they can use their water," Hanson said.

Residents in the affected area will be notified about any additional changes, like a boil order, though the City of Rockford's reverse 9-1-1 system.

ROCKFORD (WIFR) -- A lot of Rockford residents are without water tonight because of a massive water main break.

City of Rockford Director of Human Resources Julia Valdez says a water main break happened near the intersection of Tay Street and Cedar Street.

The break is impacting water service to residents on Rockford's west side and across the Rock River around Sinnissippi Park.

Crews are on the scene trying to repair the break and it could take anywhere from 10 to 12 hours.

We will bring you more information tonight on the 23 News Update at Ten.

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