More Glitches with Health Insurance Enrollment

By: Shannon Smith
By: Shannon Smith

STATELINE (WIFR) – There are more struggles for those trying to sign up for health insurance under the Affordable Care Act. We’ve learned today the Federal Website is experiencing some new glitches. Out of the 17 million people qualified only about 20,000 of them have been able to enroll in new coverage.

Cynthia Shafer has tried to pick a health insurance plan every day for the past two weeks.

“I now four times have had to re-fill out parts of the application, it’ll come up and say the application is not completed and I complete it every time.”

Shafer says she hasn’t actually seen struggle for tens of thousands of people trying to enroll in new health insurance under Obamacare since the website healthcare.gov launched earlier this month. The site crashed its first day and since then there have been more glitches.

‘When you got to that site, it’ll take all of your information and then when it’s time to move on to actually to doing the insurance part of it, it stops, that’s the part that isn’t available.”

Cindy Frank with the Boone County Health Department says they haven’t had much luck in helping people either. Despite all the technical difficulties, Franks says she’s confident the system will work in the future.

“This is the first time out for them so I think it is going to get better as they get the kinks out so that everybody gets what they’re supposed to get, not have to go in and re-do,” said Frank.

Shafer says it’s the waiting game until those kinds are finally fixed.

Some people say they’ve been able to successfully enroll for coverage, however if you still want guidance through the process, several health departments are creating a waiting list to help you sign up.

Remember, if you’re having trouble enrolling, we have until December 15 to sign up for coverage.


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