Reimbursement for Pothole Damage

By: Landon Cassman Email
By: Landon Cassman Email

ROCKFORD (WIFR) -- Very few things in life are guaranteed, but one thing that is for sure, changing weather brings on potholes and in some parts of Rockford are getting quite bumpy.

Giovanna Achebe says she can’t afford to fix her car after multiple potholes severly damaged part of her axle. The problem is so bad, she says her mechanic told her the car is too dangerous to drive.

“It’s the part that connects the axel to the tire, so I guess going over the bumps just jars it so that it’s going to break. Like, he says it’s hanging off so I hope it holds on until I can do something about it,” Achebe said.

Public Works employees say they’ve answered hundreds of calls to the city’s pothole hotline and that’s just in March.

“If we get another snow storm, there’s a chance that same hole will have to be repatched again. It’s the nature of the business. When you get into this thaw freeze and temperature swings and plowing and salting, it’s the perfect recipe for potholes,” said Mark Stockman with the City’s Public Works department.

If our car gets damaged by a pothole, the city says we can submit a claim through their insurance company, however Rockford’s legal department say sonly 10-15% will have their repairs paid for by the city.

“Anyone who knows me will tell you that even if they’re not necessarily, you know, willing right off the bat to help, I will persist until they do.”

Achebe says she’s worried her car will break down before she can afford the $400 in repairs.
The City’s legal department says they have received more claims this year than last. They say it is likely a result of the unusual weather patterns. If you would like to report a pothole, you can do so by filling out a form on the city’s website.


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