Gene Romano wants to talk with every family hit by Monday night's storm. He's got a FEMA crew of 15 knocking on doors...asking home owners about damages to their homes and contents. They want to know who has flood insurance...what exactly was damaged...where the water came in...and if the home is even livable.
"For the homeowners that have been flooded out for the home that have lost so much personal property for the homeowner that have had basements totally destruction this is clearly a disaster for them," says FEMA Public Officer Gene Romano.
FEMA has three teams in Rockford... two gathering information on personal losses...and the other looking at infrastructure issues such as damages to public streets... bridges...culverts...drainage systems... and how much money was spent on things like overtime for emergency personnel.
"We're sorry we have to be here on such different circumstances but we wanna do it quickly and throroughly so we can get it to the governor and make a final decision," Romano says.
Many flood victims say they're not getting much help from their insurance companies...and need extra support. Some say they're pleased with FEMA's presence in the neighborhoods.
"I haven't heard from my insurance company they've called us they won't be out for another 2-3 days so considering the government out here before my insurance company and it's 20 miles away," says flood victim Eric Dyreson.
FEMA says even though they can't replace a family's heirlooms...it hopes to play a role in getting financial support to the flood victims.
It is expected FEMA will be done by tomorrow night. Their data will be compiled and sent to the Governor. The Governor will then decide if he'll ask the president to declare Rockford a federal disaster area.