Rock County Reports Issues With Medical Transport

By: AP
By: AP

JANESVILLE, Wis. (AP) -- Medicaid and BadgerCare Plus recipients in the Janesville area are having problems with the state-contracted ride service hired to drive them to medical appointments.

The Janesville Gazette reports there are few substantiated complaints compared to the number of rides the service provides. But the newspaper spoke to numerous people who had problems with Missouri-based MTM.

Rider Jeremy Smith says a driver once asked him for gas money and another showed up with a spare tire.

MTM spokeswoman Michele Lucas says in a statement that it's never acceptable for drivers to ask for money. She also encourages clients to report problems.

Rock County mobility manager Justin Svingen suggests people having problems call the Legislative Audit Bureau fraud hotline.

MTM subcontracts with a network of providers throughout the state for transport.


Comments are posted from viewers like you and do not always reflect the views of this station.
powered by Disqus
23 WIFR 2523 North Meridian Road Rockford, IL. 61101 Business: 815-987-5300 Fax: 815-965-0981 News: 815-987-5330 Fax: 815-987-5333
Copyright © 2002-2014 - Designed by Gray Digital Media - Powered by Clickability 263291621 - wifr.com/a?a=263291621
Gray Television, Inc.