UPDATE: Lifescape says its phone lines are down as of Tuesday morning.
Starting Tuesday, eligible senior citizens and disabled residents are able to apply for the fall Low Income Home Energy Assistance Program (LIHEAP). Those interested must call to set up an appointment for assistance at the information available here.
Lifescape will not be able to make those appointments by phone. Due to the volume of calls, its phone lines are down until further notice.
ROCKFORD (WIFR) -- Information is now available for the fall Low Income Home Energy Assistance Program (LIHEAP) for eligible residents in Winnebago and Boone Counties. LIHEAP pays a benefit directly to energy companies on behalf of eligible households or directly to eligible renters if the energy costs are included in their rent.
Many area sites will be scheduling appointments for the program. Residents can pick up site lists and application information at the City of Rockford Human Services Department, 555 N. Court St., Suite 301 or can find information by clicking here.
Residents can begin calling the sites serving their category on the following dates per the instructions on the site lists: September 3 for seniors and disabled households, October 1 for households with children under 6 years old, and November 5 for the general public. Call-in times to make an appointment are determined by each site. Residents who were not able to receive an appointment during their category month can continue to call the first Tuesday of the following months until funds are exhausted.