ComEd Urging Customers to be Aware of Utility Scams

ROCKFORD (WIFR) -- ComEd has released the following statement urging customers to be aware of utility scams in the area:

Following up on reports of attempted scams in the Rockford area, ComEd is urging customers to be on the alert for scam artists claiming to be a ComEd representative seeking payment. Residents can report scams to the Attorney General; details below.

• ComEd reminds its customers that scammers may call or come to your home. Representatives from ComEd always carry proper identification and never ask customers for cash or personal financial information. Customers can verify if a ComEd worker is in the area or whether a caller is an employee by calling 1-800-EDISON1.

• Customers can avoid being scammed by taking a few precautions:

o Never provide your social security or personal information to anyone initiating contact with you claiming to be a ComEd representative or requesting you to send money to another person or entity other than ComEd. Always ask to see a company photo ID before allowing any utility worker into your home or business.

o Be skeptical of individuals wearing clothing with old or defaced company logos. If you have any doubts, ask to see a company photo ID. If you are at all concerned or suspicious that the individual may not be from ComEd, call 1-800-EDISON1 to verify or call your local law enforcement agency or the Attorney General’s Office to file a complaint. Never make payment for services to anyone coming to your door.

• Residents that believe they have been a phone scam target are urged to contact the Illinois Attorney General’s office toll free at 1-800-386-5438 (TTY 1-800-964-3013) or visit the Illinois Attorney General’s web site at and click on the link “Protecting Consumers”.

• If customers have concerns about the status of their account, they can call us at 1-800-EDISON1 and a representative will be happy to review the account.

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