ROCKFORD (WIFR) -- Families may be able to get a break on their water bill from the city of Rockford.
City officials asked neighbors to run a trickle of water from faucets to prevent pipes from freezing this winter. Families concerned about a higher than usual water bill can call the city's water department and have their water bill looked over. The department will see if the usage was usually high and possibly issue a partial refund. To see if you qualify, call (815) 987-5700.