Rochelle Woman Sues McDonald's

By: Tina Stein
By: Tina Stein

Almost every McDonald's sign boasts about the billions of customers served. But claims of employees "not serving" could get them into trouble.

Meet Dawn Larson. She has Holt-Oram Syndrome. It's where her fingers are six inches from her shoulders, making her hands almost useless. She cooks, eats, drives even paints with her feet. And says she's gone her whole life with very little ridicule. At least until she says Rockford McDonald's employees refused to hand her family's meal to her left foot, even after shelling out 24-dollars.

"Oh girl, you ain't got no arms and she couldn't just believe this and she was disgusted and she wouldn't hand me my food she would not talk to me me anymore she walked to the back and got her manager," Larson says.

That was in November at the Kishwaukee Street store. She hired an attorney and then in February, she says it happened again at the McDonald's at 4365 11st Street.

Larson's four kids were in the car both times. Two of them also have Holt Oram and both say they were initially refused their food. So now Larson is suing the McDonald's Corporation for 19-million dollars for violating her human rights.

"I was denied the right to feed my children and was denied my right to feel as equal as the next body."

McDonald's released this statement. They say they apologize for any misunderstandings and are working to get all the facts straight. And with their strict policy against discrimination, they deny Larson was ever mistreated.

The lawsuit has the first names of the employees involved in both occasions. So I called around and found out three of the four employees, which are women, still work for McDonald's, but at different locations in Rockford. It's not clear if the fourth person was fired or left the company.

McDonald's spokespeople would not go into detail about the lawsuit. So we're not sure if those women will stay employed.

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Comments are posted from viewers like you and do not always reflect the views of this station.
  • by nadine Location: sicklerville on Apr 30, 2008 at 05:32 PM
    Mc Donalds fast food restuarants needs to be close down completely I would sue Mc Donalds fast food restuarants for 999 billions of dollars for discrimination too Mc Donalds fast food restuarants are braking the law too because mc donalds fast food restuarants dont know any better mc donald fast food restuarant employeess are to nasty they dont know any better too
  • by dude Location: williamstown, wv on Jul 10, 2007 at 04:38 PM
    that ain't right. But its the employees fault. They're the ones who are discriminatory. McDonalds didn't train them well enough, so they should just settle. And the women who worked at those McDonalds, should get the boot.
  • by Jane Location: Rockford on Jul 9, 2007 at 03:11 PM
    Talk about putting your foot in your mouth! McDonalds is in deep trouble on this one.
  • by Cheryl Location: Rockford on Jul 9, 2007 at 11:44 AM
    I can't believe something like this would happen in this day and age. I hope she gets every penny she can from McDonalds. Maybe they will realize what they lack in employee training & respect.
  • by tim Location: berogan on Jul 9, 2007 at 10:32 AM
    thats is not right she has the right to feed hers kids no matter what she looks like or if she has no hands thats is just not good for other people to se that how she was treated it would make me mad as heck to see people treated that bad so i hope she gets all that money from McDonald's and make sure it donest happen again
  • by Phil Location: Yuba City, California USA on Jul 7, 2007 at 06:13 PM
    I cannot believe or imagine in this day and age why any person would be denyied service do a physical difference. If Dawn used hooks for hands, would they have served her? If I had been an employee, I would have considered it a great priviledge to serve Dawn. Mc Donalds should instruct employees better how to serve the customer. One took her money and the other would not deliver the appropriate service. Why?
  • by Mom Location: Rockford on Jul 7, 2007 at 05:53 AM
    I have 2 children with a disability one is non verbal(Autism)it is difficult when people look at him when he is being vocal with loud sounds and is "flapping" with his hands (stiming) but it is better to tell them straight out about his barriers. Educate first without demanding acceptance.
  • by melissa Location: machesney park on Jul 7, 2007 at 05:47 AM
    I can't believe that the Mc Donald's employees still have their jobs. I hope Dawn wins. We are all equal!
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