An Easy Out

SPRINGFIELD, Ill. (AP) -- One Illinois legislator wants to make it easier for cell-phone customers to cancel their contracts with their wireless providers if their phones malfunction.

Representative Susana Mendoza is sponsoring a law that would allow wireless customers to cancel their contracts without terminations fees if a phone must be replaced or repaired at least three times within a contract period.

The Chicago Democrat says she was motivated in part by repeated problems with her own phone.

The National Conference of State Legislatures says no other state has such a cell-phone lemon law on the books.

Industry representatives say such legislation would unfairly hold wireless providers responsible for problems caused by manufacturers.


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