ROCKFORD (WIFR) -- In response to concerns regarding higher than usual electric bills during this extreme winter, Com Ed is announcing temporary changes to their Residential Special Hardship program to help their customers in Winnebago and Boone counties manage their bills. Effective immediately, income eligible households applying for assistance under this program will NOT be required to provide proof of additional hardship such as job loss, documented illness, military deployment, or senior or disability hardships. This temporary change will remain in effect until April 1, 2014 unless otherwise notified. Residents applying are not eligible if they have received assistance through the Residential Special Hardship program within the last two years. LIHEAP (Low Income Home Energy Assistance Program) recipients are eligible to apply. The available grant amount remains up to $1,500 per household.
Com Ed partners with the City of Rockford Human Services Department, a Community Action Agency, to provide this service. For application requirements and to make an appointment for assistance, call the City of Rockford Human Services Department at 815-967-6237.